Louis Rossmann reads a viewer email describing a successful RMA dispute with hard drive vendor Server Part Deals, where AI-assisted research into consumer protection law helped reverse a denied warranty claim, and uses it to argue against 'toxic positivity' and passive acceptance of bad-faith warranty denials.
#consumer-rights
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video pub. Aug 22, 2026
post pub. Aug 15, 2026
Louis Rossmann's analysis of how Nine PBS nearly lost a 70-year, 50TB archive when its cloud storage vendor went unresponsive, arguing the station had the budget to keep an on-site backup and that the data center was right to refuse releasing the hardware without a court order.
article pub. Aug 2, 2026
BMW pushed a full-screen Spider-Man: Brand New Day ad to the dashboard Control Display of customer vehicles in over 70 markets from July 27 to August 10, 2026, three years after its connected-company SVP said on record that BMW would not sell in-car screen space for commercials.