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#consumer-rights

7 items

Links

post pub. Oct 25, 2026

Louis Rossmann's sourced Consumer Rights Wiki tables of 25 US jurisdictions that bought Flock license plate reader cameras through contracts priced just under council-approval or bidding limits, or through donations, free trials, sole-source letters, and budget lines that never name Flock. Each entry quotes the local procurement law and records what happened, from canceled contracts to new approval mandates.

video pub. Oct 24, 2026

Louis Rossmann walks through Flock Safety camera deals priced just under the dollar limits that require a council vote, such as Denver's $498,500 extension under a $500,000 limit and Fort Lauderdale's $99,999.20 a year under $100,000, and reads the anti-splitting rules each one appears to break. He argues the pattern amounts to racketeering and calls for prosecution of the officials involved and of Flock.

video pub. Oct 25, 2026

Louis Rossmann reads an email from an anonymous Genius Bar employee alleging that Apple Store payment devices let staff start subscription trials for customers with a single accept tap, and that pressure on the service attach metric has led some staff to sign customers up without consent. He asks other Apple retail employees for screenshots, metric targets, and training material to corroborate it.

post pub. Oct 25, 2026

Louis Rossmann's signed Consumer Rights Wiki write-up of an anonymous Apple Store employee's claims that the in-store Connect and Personalize screens let salespeople accept free trials, such as Apple One at $21.95 a month after three months, on a customer's behalf. It includes the correspondent's redacted photos of the screens and Apple's steps for checking, canceling, and getting refunds on subscriptions.

video pub. Aug 22, 2026

Louis Rossmann reads a viewer email describing a successful RMA dispute with hard drive vendor Server Part Deals, where AI-assisted research into consumer protection law helped reverse a denied warranty claim, and uses it to argue against 'toxic positivity' and passive acceptance of bad-faith warranty denials.