#journalism

Wikipedia overview of the nonprofit's history since its 1936 founding as Consumers Union, its no-freebies/secret-shopper testing methodology, and a rundown of tests that forced manufacturer action — including the Tesla Model 3 brake fix, the Lexus GX 460 recall, the Safari bug behind inconsistent 2016 MacBook Pro battery life, and Instacart ending its AI dynamic-pricing experiment in 2025.

CBS Sunday Morning's Lesley Stahl tours Consumer Reports' Yonkers labs and Connecticut auto test track, covering how the nonprofit buys every product it tests to avoid conflicts of interest, its role pushing automakers toward standard crash-avoidance systems, and its investigation linking the Fisher-Price Rock 'n Play sleeper to infant deaths that led to a recall of nearly 5 million units.